If Kanso isn't right for you, you can have a full refund within 7 days of buying Kanso Core. No questions asked. You don't need to give a reason.
How to get a refund
Forward the invoice email you received when you bought Kanso Core to hello@kansotasks.com. That's all I need. If you can't find it, just tell me the email address you paid with and I'll look it up.
When your money arrives
I'll start your refund as soon as I get your email. It goes back to the payment method you used, and when it lands depends on that method and your bank.
Payments for Kanso run through Dodo Payments, the Merchant of Record, so you'll see their name on the refund, and they'll email you a receipt once it goes through.
I'm always here to help. If you have any trouble with your refund, email me and I'll look into it.
What happens to your account
Your account goes back to how it was before you bought Kanso Core. Nothing is deleted, so your Tasks and everything else stay right where they are.
If the beta is still running, you can keep using Kanso for free. After the beta, if your 14-day Trial is still running, you can keep using Kanso until it finishes. If it has already finished, your account becomes Read-only: you can still read, search, export, and receive Reminder Notifications, and you can pick up where you left off whenever you buy Kanso Core again.
Your Attachment storage returns to 200 MB. Files you've already added stay put, even if they go over that. You just won't be able to add new ones.
Cancelling
There is no subscription to cancel. Kanso Core is a one-time purchase, so you'll never be charged again.
Deleting your Kanso account removes its Purchase, but it doesn't refund it, and a new account would need a new Purchase. If you'd like your money back, ask for the refund first.